Support policy

Our support team is happy to help answer any questions that you may have about using our apps.

Things not directly related to an app are outside of what we're able to cover. These things include, but are not limited to:

  • Issues caused by themes or other apps.
  • Issues caused by code customizations.
  • Issues with content formatting.
  • Help with HTML, CSS, JavaScript or other custom code.

For help with things we're not able to cover, please contact Shopify or your theme developer.

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